Terms and Conditions

Ordering

Any order made on www.2littleboys.co.uk is regarded as an acceptance of the following terms and conditions. We reserve the right to amend these terms and conditions without notification.

Two Little Boys Ltd reserves the right to refuse to accept any order and will issue a full refund where payment for an order has been made and the order has not been accepted.

Pricing

All prices on www.2littleboys.co.uk are correct at time of publishing. We reserve the right to change any prices without notice. Any price changes will be confirmed to you at the time of ordering.

Availability & Delivery Times

Two Little Boys Ltd aim to send your products within 24 hours following receipt of your order. However, during particularly busy periods, we hope you will allow up to 5 working days for dispatch.

In the extremely unlikely event that the item you have ordered is out of stock, we will endeavour to inform you as soon as possible.

Orders within the UK are sent via the Royal Mail - First Class service and are subject to a package and posting fee of £2.75.

Please be aware that most items will not fit through a letterbox, and we request that you ensure there will be someone at the delivery point. For this reason, we suggest using a work address.

Copyright

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website / marketing material are and will remain the property of Two Little Boys Ltd. We will treat any infringement of these rights seriously.

You will be in infringement to copyright law if you copy in full or in part any material shown on www.2littleboys.co.uk.

Any use of www.2littleboys.co.uk or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited.

You may not distribute, modify, store, copy or re-post any material found on www.2littleboys.co.uk for any purpose without prior consent.

Product Depiction

Every effort has been made to portray products as accurately as possible. However the replication of products is as accurate as photographic processes allow. There may exist colour variations between products shown on www.2littleboys.co.uk and products delivered to you depending on a variety of factors such as the settings of individual computer screens, the graphics card of your computer and your internet browser.

Lifestyle photographs used on www.2littleboys.co.uk may contain objects and materials designed to add context to the product in question; these objects and materials are not included in the price of the product advertised.

Returns

Please send any product that you wish to be exchanged or have refunded, in its original condition within 14 days; ensuring that you have obtained proof of postage from your post office.

If you are unhappy with any item that you have purchased from www.2littleboys.co.uk, you may return them to us within 14 days as per distance selling regulations. In this case the customer is fully responsible for the return postage. We will refund you, the customer, the full amount of your order total including postage. Any additional postage costs incurred returning the item/s is the responsibility of the customer, unless the product is faulty or not the correct product as was ordered.

In the event that you, the customer receives a product that was not the product ordered, please contact Two Little Boys Ltd as soon as possible. We will arrange the return or collection of the mistakenly delivered product and arranged delivery of the correct product. The costs of postage for collection and/or delivery of mistakenly delivered products and incorrect products will be the sole responsibility of Two Little Boys Ltd, where the product delivered does not match the product listed on the customer order.

If a product is found to be faulty, please contact Two Little Boys Ltd within 14 days of receiving delivery of said product. Two Little Boys Ltd will be responsible for the delivery costs of faulty items returned to us. When returning items, please ensure you enclose the appropriate paperwork as was supplied with your order. All refunds will be processed within 14 days from receipt of items and payment will be made in the form of the original payment made for the order.

All goods remain the responsibility of the customer until received by Two Little Boys Ltd. Two Little Boys Ltd reserves the right to offer to pay the customer’s postage costs on returned items, dependent on circumstance and at the discretion of Two Little Boys Ltd.

Competitions

By entering the competition you agree to receive emails from Two Little Boys Ltd from time to time (often enough so you remember us, not so often to annoy you) regarding future competitions, special offers and news that we hope we be of interest to you.  Of course you can unsubscribe at any time either by contacting us and asking to be removed from any mailing list or by pressing the unsubscribe button when you receive an email from us.  Unsubscribing from any email will not impact your chances of winning any competition you may enter on 2littleboys.co.uk and we will not hold it against you, although we reserve the right to feel a little rejected.